FAQs

We are based in South London and work across surrounding areas. If you’re unsure whether you’re within our service range, contact us with your postcode and a brief description of the project, and we’ll confirm availability.

Our main focus is kitchen and bathroom refurbishment, including full renovations and upgrades. We also undertake related interior works that support these projects, such as carpentry, flooring, tiling, decorating, and general refurbishment—so you can use one trusted team rather than multiple contractors.

Yes. We provide consultations and quotes based on the scope of work. For most projects, we’ll arrange a site visit to assess the space, discuss your goals, and confirm measurements and practical requirements before issuing a quotation.

Timeframes vary depending on the size and complexity of the job, access, material lead times, and whether layout changes are required. As a guide, a straightforward upgrade can take a short period, while a full renovation will take longer due to multiple stages (strip-out, first fix, installation, finishing). We’ll provide an estimated timeline once the scope is agreed.

Yes. We can offer practical advice on layout, storage, usability, and finish choices based on experience and what works best in real homes. If you already have a plan or supplier design, we can work from that too.

Where plumbing and electrical work is required, we coordinate these elements so the project runs smoothly. We’ll confirm what’s needed during the survey and ensure the correct sequence of work is followed.

A bathroom refurbishment commonly includes strip-out, preparation, plumbing and electrics coordination, installation of sanitaryware, wall and floor tiling, flooring, sealing, and finishing touches. We’ll clearly outline what’s included in your quote so there are no surprises.

Kitchen projects often involve removal of old units, preparation of walls and floors, installation of cabinets and worktops, tiling, flooring, appliance fitting (where applicable), and final adjustments. We focus on clean lines, correct levels, and durable finishing.

We plan work in stages, keep the site tidy, protect surfaces where appropriate, and communicate what will happen next. Our aim is to deliver a smooth project with minimal disruption—especially in occupied homes.

Payment schedules depend on the size of the project. For larger refurbishments, payments are typically staged in line with progress and agreed milestones. This will be explained clearly before work begins.

Yes—our business is insured. If you require confirmation of cover for your project, we can provide details on request.

Send us a message or call with a brief description of what you want to do (kitchen or bathroom), your postcode, and any photos or measurements you have. We’ll arrange a consultation and provide a clear quote and next steps.