Terms & Conditions

Terms & Conditions — S. Double Construction LTD

These Terms & Conditions (“Terms”) apply to all quotations, contracts, and works carried out by S. Double Construction LTD (“we”, “us”, “our”) for the customer (“you”, “your”). We specialise in kitchen and bathroom refurbishment, and may also provide related refurbishment or carpentry works where agreed.

Contact details:
Emailinfo@doubleconstruction.co.uk
Phone: 07885 219886

1) Quotations, Scope and Contract

1.1 Our quotation is based on the information available at the time of survey and the agreed Scope of Works.
1.2 A contract is formed when you accept our quotation in writing (including email or WhatsApp) and/or pay any agreed deposit.
1.3 Unless stated otherwise, quotations are valid for 30 days.
1.4 Only items specifically listed in the quotation are included. Any exclusions will be clearly stated.

2) Price, Deposits and Payments

2.1 Payment terms will be set out in the quotation or invoice. Most projects are paid through staged payments linked to agreed milestones.
2.2 A deposit of 20% may be required to secure a start date and to order materials.
2.3 Invoices must be paid within 7 days. We reserve the right to pause work if payments become overdue.
2.4 If you cancel the project after materials have been ordered, you remain responsible for payment of all completed work and ordered materials.

3) Variations and Additional Work

3.1 Any change to the agreed Scope of Works, including design, layout, materials, finishes, or additional tasks, will be treated as a variation.
3.2 All variations will be priced in writing and may affect the project timeline. We will not proceed with non-urgent variations without your approval.
3.3 Where urgent work is required for safety or to prevent damage, we may proceed and notify you as soon as possible.

4) Programme, Access and Working Conditions

4.1 Start dates and project durations are estimates and may change due to material lead times, access issues, site conditions, or circumstances beyond our control.
4.2 You must provide safe access to the property, a clear working area, and reasonable use of electricity and water.
4.3 Delays caused by the client or third parties may result in additional costs and programme extensions.

5) Materials, Client-Supplied Items and Approvals

5.1 All materials supplied by us remain our property until paid for in full.
5.2 If you supply your own items such as tiles, taps, units, or appliances, you are responsible for their suitability, quality, and timely delivery. We are not liable for defects in client-supplied items.
5.3 Final layouts and finishes must be approved before materials are ordered. Changes made after ordering may incur additional costs.

6) Hidden Defects, Compliance and Specialist Issues

6.1 Refurbishment works may reveal hidden defects such as damp, structural issues, faulty wiring, or plumbing problems. These are not included unless specifically stated.
6.2 If asbestos or other hazardous materials are suspected, work may be stopped until specialist assessment or removal is completed at the client’s cost, unless agreed otherwise.
6.3. Gas works will be carried out only by a Gas Safe registered engineer. Electrical works will be completed by suitably qualified professionals, with certification provided where required.

7) Health, Safety and Site Care

7.1 You must ensure that children and pets are kept away from the work area at all times.
7.2 We will take reasonable steps to protect your property and keep the site tidy, however refurbishment work is inherently dusty.
7.3 You must inform us of any known hazards or concealed services before work begins.

8) Quality, Snagging and Warranties

8.1 All work will be carried out with reasonable care and skill.
8.2 A snagging list must be provided within [ADD] days of practical completion. Workmanship-related issues will be addressed within a reasonable timeframe.
8.3 Manufacturer warranties apply to supplied products where applicable.
8.4 Nothing in these Terms limits your statutory rights ( including under the Consumer Rights Act 2015).

9) Cancellation (Consumer Customers)

9.1 If you are a consumer and the contract is agreed off-premises or at a distance, you may have the legal right to cancel within 14 days.
9.2 If you request work to begin within the cancellation period, you may be required to pay for work completed and materials ordered up to the cancellation date, as permitted by law.
9.3 Cancellation requests must be submitted in writing to info@doubleconstruction.co.uk.

10) Liability, Insurance and Disputes

10.1 We hold appropriate business insurance and evidence can be provided upon request.
10.2 We are not responsible for pre-existing defects, third-party work, or delays caused by suppliers or other contractors.
10.3 Our liability is limited to the value of the contract, except where liability cannot be limited by law. We do not exclude liability for death or personal injury caused by negligence.
10.4 Any concerns should be raised promptly in writing. These Terms are governed by the laws of England and Wales.